Frequently Asked Questions
Everything you need to know about shopping with Koren Jerusalem
What is the typical shipping time for orders?
We offer worldwide shipping. Orders are typically processed within 2-3 business days, with delivery taking 7-14 business days depending on your location.
What is your return policy?
We accept returns within 14 days of receipt, provided the items are unworn, unwashed, and in their original packaging with tags attached.
How do I know which size to choose?
Each product page includes a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit for our Jerusalem-inspired designs.
Are your garments made from high-quality materials?
Yes, Koren Jerusalem prides itself on using premium fabrics and meticulous craftsmanship to ensure durability and comfort in every piece of fashion we produce.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) as well as PayPal for a secure and seamless checkout experience.
Can I track my order once it has been shipped?
Absolutely. Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress.